Thank you for considering Goddess Mane Crown for your purchase. Please review our No Refund Policy carefully before making a purchase. Contact our customer support team @ [email protected], we do not respond to social media inquiries. You may receive a reply within 1-3 business days. By purchasing our products, you agree to abide by the terms and conditions outlined below.

 All Sales are Final: a. Once a purchase is made, it is considered final. We do not offer refunds or exchanges for products unless there is a fault on our part. Exception for Fault on Our Part: 

a. If the product you receive from Goddess Mane Crown is faulty, defective, damaged or customer received incorrect item due to our error, we will gladly offer a refund or replacement. This is left to the discretion of Goddess Mane Crown on a case-by-case basis to determine whether carrier or Goddess Mane Crown is at faultPhoto Proof Must Be Provided via email Along with Order Receipt and or necessary proof) To qualify for a refund or replacement, you must notify us within 7 days of receiving the order, after 7 days customer is not legible for a refund. Please contact our customer support team and provide them with details of the issue in a timely manner.

Our customer support team will review your case and determine if the fault lies with our product or service. If approved, we will provide instructions on how to return the faulty item, and we will cover any associated return shipping costs. d. Once we receive and verify the fault, we will process the refund or ship out a replacement, as per your preference. 

Non-Refundable Items: We do not offer refunds for product returned in an unacceptable condition (damaged, spilled, leaked) or lost during return shipping. No returns will be granted due to reasons other than a fault on our part. This includes, but is not limited to, dissatisfaction with the product, change of mind, or incorrect selection of size, color, or style etc. 

Note: This No Refund Policy is subject to change without prior notice. Please refer to the latest version of the policy on our website or contact our customer support team for the most up-to date information. By making a purchase from Goddess Mane Crown, you acknowledge and agree to abide by the terms and conditions of this No Refund Policy, with the exception of faults on our part.